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Betting Rules
These betting rules explain the general principles that apply when you use Wild Tokyo Casino. They are designed to help players understand how wagers are placed, accepted, settled and reviewed. Please read these rules together with the applicable game rules, our Terms and Conditions, Privacy Policy and Responsible Gambling information before playing.
1. General betting conditions
By opening, accessing or using an account with Wild Tokyo Casino, you confirm that you have read and accepted the rules that apply to your activity. These rules apply to bets, wagers, games, promotions where relevant, account use and the handling of transactions. Additional rules may apply to particular games, markets or betting features. If a specific game rule conflicts with a general rule, the specific game rule will normally apply to that game.
You must be legally permitted to participate in online gambling in the place where you are located. Players in Australia should consider the laws that apply in their state or territory and must not use the service where online gambling is unlawful. You are responsible for checking the legal position that applies to you before creating an account or placing a wager.
You must provide accurate, current and complete information during registration and whenever your details change. An account must be used only by the person to whom it belongs. You must keep your login details confidential and tell us promptly if you believe that your account has been accessed by someone else. You must not sell, transfer, lend or otherwise allow another person to use your account.
- Only one personal account may be used unless we expressly agree otherwise.
- You must meet the applicable minimum age requirement before participating.
- You must not use an account for unlawful activity, fraud, money laundering or any other prohibited purpose.
- You must not manipulate, interfere with or attempt to gain an unfair advantage over the website, games or betting systems.
- You must not use automated software, bots, scripts or other tools unless their use has been expressly authorised.
We may carry out identity, age, payment method and source-of-funds checks. These checks may be required before an account can be fully activated, before certain transactions are processed or at any later time. You must provide requested documents within a reasonable period and ensure that documents are genuine, valid and readable.
2. Placing and accepting bets
A wager is placed when you select a game or betting option, enter the required stake and confirm the transaction using the available betting controls. A bet is not necessarily accepted merely because an amount has been entered or displayed. Acceptance is subject to system confirmation, account status, available funds, applicable limits and any other conditions shown at the time.
You should check all details carefully before confirming a wager. This includes the game or market, selection, stake, odds or displayed price where applicable, and any other terms shown on screen. Once a bet has been accepted, it may not be changed, cancelled or withdrawn except where the relevant rules or applicable law allow this.
The minimum and maximum stake amounts may differ between games, markets, account types or betting products. Any applicable limits will generally be displayed before confirmation. We may apply, change or remove limits in accordance with our operating requirements and applicable rules. A limit does not guarantee that a wager will be accepted, particularly where there are technical, compliance or account-related reasons preventing acceptance.
All wagers must be made using funds available in your account. You must not attempt to place a bet using funds that have not cleared or by exploiting a payment, display or system error. If a technical or obvious error affects a wager, displayed price, balance or settlement, we may review the relevant activity and correct the error in accordance with these rules and applicable law.
- Select the game, market or betting option you wish to use.
- Enter or select your intended stake and review the displayed details.
- Confirm the wager using the relevant button or instruction.
- Wait for confirmation that the wager has been accepted.
- Keep the confirmation or transaction record where one is provided.
If the website displays a pending, declined or unsuccessful message, do not assume that a bet was accepted. Check your account history and balance before trying again. If a wager appears to have been processed more than once or the result is unclear, avoid placing further duplicate wagers until the account record has been checked.
3. Results, settlement and corrections
Games and bets are settled using the official result, game outcome or settlement information applicable to the relevant product. The rules shown for the game will explain how wins, losses, draws, cancellations, ties, bonus features and other outcomes are treated. You should review those rules before participating because settlement methods can differ between products.
A wager may be cancelled, voided or resettled where required by the applicable game rules, where an event or market is cancelled, where a result cannot be verified, where there has been a material technical error, or where the wager was accepted in breach of the applicable rules. Where a bet is voided, the treatment of the stake will depend on the circumstances and the relevant rules.
We may correct an obvious error in odds, prices, game information, account balances, payouts or settlement records. If an error results in an incorrect credit, you agree that the incorrect amount may be removed or the transaction may be adjusted. If an error results in an incorrect debit, the appropriate correction may be made after review. We will take reasonable steps to explain material corrections where appropriate.
The account history, game history and transaction records available through the website should be used to review your activity. Records may not update immediately during a technical interruption or processing delay. If you believe that a result, balance or settlement is incorrect, raise the issue promptly and provide the relevant date, game, stake and transaction information. Reviews may require verification of system records and other available information.
Where a prize or return is due, it is credited in accordance with the applicable game rules and account procedures. A credited balance may remain subject to verification, wagering requirements that were clearly disclosed for a relevant offer, payment checks and any other lawful account conditions. No return is guaranteed, and the outcome of any game or bet is uncertain.
4. Account security, responsible play and support
You are responsible for monitoring your account, wagers and spending. Gambling should be treated as entertainment rather than a way to make money or recover financial losses. Only gamble with money you can afford to lose, set a budget before you begin and avoid increasing your stakes to chase a previous result.
- Set personal deposit, wagering, loss or session limits where these tools are available.
- Take regular breaks and avoid gambling when upset, tired, under the influence of alcohol or affected by medication.
- Do not borrow money, use essential household funds or sell possessions to continue gambling.
- Keep gambling separate from employment, study, family responsibilities and other important activities.
- Consider using account restrictions or self-exclusion if gambling is becoming difficult to control.
We may suspend, restrict or close an account where we identify a security concern, suspected fraud, a breach of these rules, inaccurate information, legal or regulatory concerns, payment issues or behaviour that requires review. We may also request further information before allowing continued play or processing a transaction. Any action taken will be handled in accordance with the applicable Terms and Conditions and legal obligations.
If you believe that you have a gambling problem, stop playing and use the responsible gambling support options available in your state or territory. You can also request account limits, a temporary break or self-exclusion through the available account support process. Wild Tokyo Casino cannot guarantee that technical controls will prevent all access in every circumstance, so you should also take practical steps such as removing saved payment details and blocking access to gambling websites where appropriate.
Questions or complaints about a wager should be raised through the support channel made available on the website. Include enough information for the matter to be reviewed, without sending passwords or unnecessary sensitive information. These betting rules may be updated from time to time. The current version published on the website applies to activity undertaken after the relevant update, unless a different approach is required by law.