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Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Wild Tokyo Casino. Please read them carefully before creating an account, depositing funds or playing. By using the website, you confirm that you understand and agree to these terms, as well as any additional rules shown for a particular game, promotion or service.
1. General terms and eligibility
These Terms & Conditions apply to the Wild Tokyo Casino website, related services and any games or features made available through the website. They form a legally binding agreement between you and the operator of the service. If you do not agree with these terms, you must not use the website or any of its services.
You must be legally permitted to access online gambling services in the place where you live and use the website. You must also meet the minimum legal age that applies to online gambling in your jurisdiction. In Australia, gambling laws can vary between states and territories. You are responsible for checking that your use of the website is lawful where you are located.
Wild Tokyo Casino is intended for adults only. We may ask you to provide information or documents to verify your age, identity, location or source of funds. You must provide information that is accurate, current and complete. We may restrict, suspend or close an account if information cannot be verified, appears inaccurate or is inconsistent with our legal and security requirements.
You may create and use only one personal account unless we have expressly agreed otherwise. An account must be used by the person whose name is registered on it. You must keep your login details confidential and must not allow another person to access or use your account. Tell us promptly if you believe your account details have been lost, stolen or used without permission.
- Do not create an account for another person or permit another person to gamble through your account.
- Do not use the website if you are below the legal gambling age or are prohibited from gambling.
- Do not use the service for unlawful purposes, fraud, money laundering or the financing of criminal activity.
- Do not attempt to bypass account, location, security or responsible gambling controls.
- Do not use automated software, bots or other tools intended to interfere with normal website operation.
Changes to these terms
We may update these Terms & Conditions from time to time to reflect changes to the website, our services, legal requirements or security practices. The current version will be made available on the website. Where appropriate, we may notify you of material changes. If you continue to use the website after an updated version takes effect, that use will indicate acceptance of the revised terms.
2. Accounts, money and gameplay
You are responsible for reviewing the details of a transaction before confirming it. Deposits must be made using a payment method that you are authorised to use. We may apply verification, security or processing procedures before accepting a deposit, allowing play or processing a withdrawal. A payment may be delayed, rejected or reversed where required by law, by a payment provider or by our internal checks.
Funds held in an account may only be used for permitted gambling activity and related transactions. You must not deposit money that you cannot afford to lose. We may ask questions or request supporting information about transactions, account activity or the source of funds. If required information is not provided, access to some or all services may be limited while checks are completed.
Games are played according to the rules displayed for the relevant game. Before playing, you should review information about stakes, outcomes, features and any applicable conditions. A game result recorded by the website's systems will generally be treated as final, unless there is clear evidence of a technical or administrative error. If a material error affects a game, transaction or account balance, we may correct the error and take reasonable steps to restore the position that would have applied without the error.
We aim to provide a reliable service, but uninterrupted access cannot be guaranteed. The website may be unavailable or restricted because of maintenance, technical faults, internet or telecommunications problems, security events, legal requirements or circumstances outside our reasonable control. You should not rely on the website as a source of income.
Promotions and offers
Promotions, rewards and special offers may have separate terms. Those terms may include eligibility requirements, a promotion period, game restrictions, wagering or playthrough conditions, withdrawal conditions, maximum or minimum transaction requirements and other limitations. You should read the applicable promotional terms before taking part. If there is a conflict between promotional terms and these general terms, the promotional terms will apply only to the extent of that conflict.
We may amend, withdraw or refuse a promotion where permitted, including where there is suspected abuse, error, manipulation or a breach of the applicable terms. A promotion must not be used in a way that is misleading, fraudulent or designed to obtain an unfair advantage.
3. Responsible gambling, privacy and account closure
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and do not chase losses. Consider taking breaks and using any available account tools designed to help you manage your play, such as deposit limits, time reminders, cooling-off periods or self-exclusion. Availability and operation of these tools may depend on the service and the relevant legal requirements.
If gambling is affecting your finances, relationships, work, health or wellbeing, stop playing and seek support from an appropriate independent gambling-help service in your state or territory. You can also ask us about available responsible gambling options. Requests for self-exclusion or account restrictions should be made as clearly as possible. A restriction may apply for a specified period and may not be reversible during that period.
Personal information is handled in accordance with our Privacy Policy. We may collect, use, store and disclose information as reasonably required to provide the service, verify identity and age, process payments, prevent fraud, meet legal obligations, maintain security, resolve disputes and support responsible gambling. By using the website, you acknowledge that these activities may be necessary for the operation of the service.
Suspension and closure
You may stop using the website at any time and may request account closure in accordance with the available process. We may suspend or close an account where we reasonably believe that you have breached these terms, provided misleading information, used the service unlawfully, attempted fraud or payment abuse, failed verification, or created a risk to the security or integrity of the service.
If an account is closed or suspended, we may cancel pending activity or withhold access while an investigation or verification process is completed. Any balance will be dealt with in accordance with applicable law, these terms and the outcome of relevant checks. We may retain information where necessary for legal, regulatory, security, accounting or dispute-resolution purposes.
4. Complaints, liability and legal information
If you have a question or complaint about the website, an account, a game or a transaction, raise it through the support method made available on the website. Include enough information for the matter to be investigated, such as the relevant account details, date, transaction reference or game information. Do not send sensitive payment information unless specifically requested through a secure process.
We will review complaints fairly and may ask for further information. You should keep records of relevant communications and check your account history. Nothing in these terms prevents you from exercising any rights or remedies that cannot lawfully be excluded under Australian consumer law or other applicable legislation.
To the extent permitted by law, you use the website at your own risk. We are not responsible for losses caused by your failure to keep account details secure, your use of an unauthorised device or connection, inaccurate information supplied by you, or events outside our reasonable control. We do not guarantee that the website will always be available, error-free, secure or suitable for every purpose.
Nothing in these terms excludes, restricts or modifies a guarantee, right or remedy that cannot be excluded, restricted or modified under applicable law. Where liability can lawfully be limited, it will be limited to the extent permitted by law and in a manner that is reasonable in the circumstances.
These terms are intended to operate with the laws that apply to the service and to your use of it. Any dispute should first be raised through the available complaint process. If it cannot be resolved, it may be dealt with through the courts or other dispute-resolution process that has jurisdiction under applicable law.
By continuing to use Wild Tokyo Casino, you confirm that you have read these Terms & Conditions, understand the responsibilities that apply to you and agree to comply with them. Please review this page regularly so that you remain aware of the current terms.